Terms

Discount Policy

To establish trust and transparency regarding discount policy, serving as the introduction to the legal and privacy framework of the website.

Passenger Fare Policy (not applicable in P2P Routes)

  • Children 1 meter and below travel for free provided they are seated on their parent’s guardian’s lap.
  • Children between 1 to 1.30 meters in height are eligible for:
  • 50% discount on non-airconditioned buses.
  • 20% discount on airconditioned buses.
  • Children over 1.3 meters in height are considered full-paying passengers but may avail of a 20% discount if they present a valid PWD ID or student ID for the current school year.
  • Students with valid school IDs must select “Student” as the passenger type during booking to avail of the discounted fare. Failure to do so will result in the application of the regular fare.
  • Applicable to P2P routes, any child who utilizes a seat, even if less than 1 meter and not proven to be a student, will be charged the full fare.

Required IDs for Discounted Passengers

Discounted passengers must present valid identification to avail of fare discounts. PWDs must show a valid PWD ID, while senior citizens may present a Senior Citizen ID or any government-issued ID indicating their date of birth. Students must present a valid school ID for the current semester or school year. Discounts do not apply to short-term courses, seminars, postgraduate studies, or foreign students not enrolled in the Philippines.

User Rights

At Solid North, we prioritize your autonomy. In accordance with regional data protection standards, you have the following rights:

  • Access & Review: You may request a detailed report of the personal information we have on file.
  • Rectification: You have the right to update or correct any inaccuracies in your personal data.
  • Erasure: Under specific conditions, you may request the deletion of your information from our active databases.
  • Objection: You can object to the processing of your data for marketing or non-essential purposes.
  • “Our commitment to data integrity is as unwavering as our commitment to your safe travel. We ensure that your digital footprint is managed with the highest level of professional care.” — Legal Compliance Team

Contact Us

If you have any questions, concerns, or inquiries regarding our discount policy, please do not hesitate to contact us. You may reach our Customer Care team at 0917 886 6784 or email us at info@solidnorthinc.com. We will be glad to assist you and address any concerns you may have.

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